Terms of use
Welcome to our website www.thenavia.com (the "Website" or “Site”) owned and operated by Navia, a Wyoming corporation, hereafter referred to in these Terms of Use as "Navia", "us", "our" or "we". Unless otherwise specified, all references to our services (the “Service”) include the content, services and products available through the Navia Website, as well as any software that Navia provides to you that allows you to access the Services though the Website. The term "user", "you" or "your" refers to the user of our Website and our Service, including visitors that do not register for an account. The following Terms of Use are a legally binding contract between you and Navia regarding your use of the Website and Services.
Please read the following Terms of Use ("Terms" or "Agreement") carefully before accessing or using any of the Services. When you purchase a subscription to our Services, visit our Website, access or use our Services, or purchase something through our Services, you, and if you are acting on behalf of a third party, such third party, agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to be bound by all of these Terms, you may not access or use our Service. Navia may change this Agreement at any time by posting an updated Terms of Use on this Website. If any amendment to these Terms is unacceptable to you, you shall cease using the Website otherwise you will be constructively deemed to have accepted the changes.
In addition, certain areas of the Service may be subject to additional Terms and Conditions that we have made available for your review. By using such areas, or any part thereof, you are expressly indicating that you have read and agree to be bound by the additional Terms and Conditions applicable to such areas. In the event that any of the additional Terms and Conditions governing such area conflict with these Terms, the additional Terms and Condition will control.
PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER PROVISIONS IN THE DISPUTE RESOLUTION SECTION OF THESE TERMS. IT AFFECTS HOW DISPUTES ARE RESOLVED. BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU UNDERSTAND THIS AGREEMENT, INCLUDING THE DISPUTE RESOLUTION, ARBITRATION PROVISIONS AND CLASS ACTION WAIVER AND ACCEPT ALL OF THE TERMS. YOU MAY NOT USE OR ACCESS OUR PLATFORM IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
1. Eligibility for Our Service
a. By using our Services, you represent and warrant that you have attained the age of majority where you reside (18 years of age in most jurisdictions) and are otherwise capable of entering into binding contracts including this Agreement. We do not offer the Service to anyone younger. If we learn a user is under that age, we may close the account.
b. We reserve the right to request documented proof of your compliance with these terms of eligibility.
c. You may use the Service only for a business or professional purpose.
d. If you are using our Services on behalf of a company or other organization, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement.
e. You confirm you are not barred from using the Service under any law that applies to you.
2. Our Service
a. Navia is a software platform that helps business owners plan, write, organize and schedule marketing content. It uses artificial intelligence ("AI") provided by third parties to produce plans, posts, emails, images and chat answers, based on information you give us and information we read from public sources you point us to.
b. AI output can be wrong, incomplete, out of date, misleading or similar to other people's work. The Service gives general marketing suggestions only. It is not legal, tax, financial, accounting, medical or other professional advice, and it does not replace a qualified professional.
c. The software, content, Services and products available in, or through our Website are for your personal use only. You may not sell or resell any of the content, Services, software or products we provide to you or which you otherwise receive from us.
d. Any modifications and new features added to the Service are also subject to this Agreement.
e. Navia reserves the right to modify or discontinue the Service or any feature or functionality thereof at any time without notice to you. All rights, title and interest in and to the Service and its components (including without limitation all intellectual property rights to content created using our Service) will remain with and belong exclusively to Navia.
3. Subscription Plans and Terms
a. Navia offers a free plan and paid plans. Current plan names, features, limits and prices are on our website and may change at any time. Plans are billed monthly unless we state otherwise at checkout.
a. By completing your registration for a Subscription Plan, you authorize Navia or its third party payment processor to charge your payment method on a recurring basis (i.e. annually or monthly) for: (i) the applicable Subscription Plan charges; (ii) any and all applicable taxes; and (iii) any other charges incurred in connection with customer’s use of the Navia services. The authorization continues through the subscription term, and any renewal term, until the subscriber cancels the Subscription Plan.
b. By purchasing a Subscription Plan, you expressly acknowledge and agree that (i) your subscription has an initial and recurring annual or monthly payment feature, and Navia (or our third party payment processor) is authorized to automatically charge your payment method at the then-current Subscription Plan rate for your subscription period as long as your subscription continues, and (ii) your Subscription Plan is continuous and will be automatically extended for successive subscription periods until you cancel it.
c. You may cancel your Subscription Plan at any time, by logging into your account and selecting cancel subscription in the “billing” section of your profile settings or by emailing us at support@thenavia.comand following the instructions we provide to you in response to your cancellation request. If you cancel, you will not be entitled to a refund for your last payment and you may use your Subscription Plan until the end of your then-current paid-up subscription term (i.e. last paid month or 12th month of your annual subscription term).
d. When you cancel your Subscription Plan or it expires, you will lose access to all features and all data associated with those features at the end of the then-current paid-up subscription term.
e. Navia may submit periodic charges without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before Navia reasonably could act.
f. In the event you cancel your Subscription Plan, please note that we may still send you promotional communications about Navia, unless you opt out of receiving those communications by following the unsubscribe instructions provided therein.
g. Subscription Plans are non-refundable.
i. After cancellation, we may apply free-plan limits to your account and your saved content. We do not promise to keep any content for any length of time (see Section 17.6).
j. We may suspend or end your paid plan immediately if you break these Terms or your payment fails.
WE RESERVE THE RIGHT TO REVOKE YOUR SUBSCRIPTION AT ANY TIME AS A RESULT OF A VIOLATION OF THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY. SUBSCRIPTION MEMBERSHIP IS VOID WHERE PROHIBITED BY LAW.
4. Free Trial Subscription
a. We may offer a free trial of a paid plan, limited to one per person or business. To start one, you may need to give a payment method. Unless you cancel before the trial ends, your plan converts to a paid plan and your payment method is charged. It is your responsibility to keep track of when the trial ends. We may send a reminder, but we are not required to.
b. We may offer promo codes that give free access for a set time. A promo code has no cash value, cannot be transferred, may be limited or withdrawn at any time, and ends automatically when its time runs out. When it ends, your account returns to the free plan unless you buy a paid plan.
c. We may refuse, cancel or take back a trial or promo code if we suspect misuse.
5. Orders
Your subscription order constitutes an offer to purchase annual or month-to-month Subscription Plan and Services available on our platform. We reserve the right at any time to accept or decline any Subscription Plan order. We reserve the right to cancel your order at any time before it has been accepted and we may rescind the acceptance and cancel your order where there has been an obvious error in price or where the Subscription Plan or Services is no longer available.
6. Prices
a. All Subscription Plan prices are in U.S. dollars unless otherwise indicated.
b. All applicable taxes and other charges are additional and your responsibility.
c. We reserve the right in our sole discretion to change prices at any time and without notice.
7. Payment
a. By providing Navia or our third party payment processor with your method of payment information, you authorize us to charge you for Subscription Plan purchases using the secure third party payment processor we make available to you. We do not receive or store your full card number. Your use of those providers is subject to their terms.
b. You must keep all information about your payment method current. If you tell us to stop using your payment method and we no longer receive payment from you, we may cancel your account and subscription. Your notice to us will not affect charges to your account before we reasonably could act on your request.
c. You agree that we may charge you, and you will pay to Navia, any fee or penalty that is assessed or charged to us for a "Chargeback" resulting from a failure or refusal of your selected method of payment to make a required payment. This payment shall be refunded to you in the event that your selected method of payment resolves this dispute in your favor.
8. Accounts and Registration
a. To access some features of the Service users will be required to register for an account. When you register for an account, you will be required to provide us with some information about yourself including, but not limited to, your name, date of birth, e-mail address, business name and website address.
b. If you provide Your Information to us then you agree to provide true, current, complete and accurate information, and not to misrepresent your identity. You also agree to keep Your Information current and to update Your Information if any of Your Information changes.
c. Our collection, use and disclosure of Your Information is governed by this Agreement and our Privacy Policy which you may access here.
9. Account Management
a. If you have been issued an account by Navia in connection with your use of the Services, you are responsible for safeguarding your password and any other credentials used to access that account, even if you authorize other parties to access your account. You, and not Navia, are responsible for any activity occurring in your account, whether or not you authorized that activity. If you become aware of any unauthorized access to your account, you should notify Navia immediately.
b. As a function of providing our Services Navia may send text messages to your mobile phone or notices to the email address registered with your account. You must keep your email address, mobile phone number and, where applicable, your contact details associated with your account current and accurate. Text message costs may apply and are the user’s responsibility, not that of Navia.
c. We reserve the right to modify, suspend or terminate the Service, any user account or your access to the Service for any reason, without notice, at any time.
d. You can cancel your account and Subscription Plan at anytime. Upon termination or cancellation, all licenses and other rights granted to you in these Terms will immediately cease and you will lose access to all features and all data associated with those features at the end of the then-current paid-up subscription term.
e. We reserve the right to refuse to issue an account to anyone or permit access to the Service to anyone for any reason at any time.
10. In Website Purchases
a. Navia may now, or in the future, provide you with the ability to make purchases of products and services through an In Website Purchase option using a secure third party payment processing service. If you choose to make an In Website Purchase, you will be prompted to confirm your purchase with the applicable payment processor, and provide them with your preferred method of payment, which will then be charged at the prices displayed to you at the time of purchase, along with any sales tax or other charges. You authorize Navia to charge the payment method you specify at the time of purchase. Navia does not receive or store your method of payment information. If you have any questions regarding your method of payment information, you will need to contact the secure third party payment processing service.
b. We may offer features or access labeled beta, preview, founding group or early access. Each of these are provided as-is, may contain errors, may change or disappear at any time, and may be subject to extra rules we give you.
c. We give no promise that all features will be released, supported, or kept free.
11. Your License, Access, and Use of Services
a. Subject to your continued compliance with this Agreement, Navia grants you, a limited, non-exclusive, revocable, non-sub-licensable, worldwide, license to access and use the Navia Website and Services solely for your business use. Any other use is expressly prohibited. This license is revocable at any time without notice and with or without cause.
b. You may not, and may not let anyone else: (a) copy, modify, reverse engineer, decompile or try to extract the source code of the Service; (b) resell, rent, lease, host or commercially exploit the Service itself; (c) use the Service to build a competing product, or use its output to train a competing AI model; (d) use bots, scrapers or automated tools on the Service without our written permission; (e) overload or disrupt the Service, bypass limits or security, or test its security; (f) upload malware or harmful code; (g) harvest other people's personal information; (h) share your account or sign-in with anyone outside your business; or (i) use the Service to break the law, infringe anyone's rights, harass, defraud or mislead anyone, or create content that is unlawful, hateful, sexually explicit, or harmful.
c. The rights granted to you in these Terms are subject to the following restrictions: (i) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (ii) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (iii) you shall not access the Services in order to build a similar or competitive Service; and (iv) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Services shall be subject to these Terms.
d. Furthermore, you agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor our Services or any portion of our Services or for any other purpose, without our prior written permission. Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your personal information) from our Services without our prior written permission and the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of our Services or any activities conducted on our Services; (iv) bypass any robot exclusion headers or other measures we may use to prevent or restrict access to our Services, or (v) interfere or disrupt the Service or servers or networks connected to the Service, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature.
e. Except as expressly permitted in this Agreement, you shall not collect or harvest any personally identifiable information, including account names, from our Services.
f. Our Services may now, or in the future, have "publicly accessible areas" that allow users to post their own User Content that will be accessible by the public or the user population generally. As a user of the Services, you acknowledge and affirmatively agree that in the course of using the Services you may be exposed to User Content that might be offensive, harmful, inaccurate or otherwise inappropriate. You further agree that Navia shall not, under any circumstances, be liable in any way for any User Content.
g. You are solely responsible for following every law, regulation, platform rule and tax requirement that applies to you, your business, your content and your use of the Service.
h. We apply usage limits to plans, such as weekly or hourly allowances. We may set, change or enforce limits at any time. Using the Service in a way that stays within a limit does not make it a permitted use.
12. Suspension and Termination of Services
a. Navia may limit, suspend or terminate the Services to you if you fail to comply with these Terms, the Privacy Policy or if you use the Services in a way that causes legal liability to us or disrupts use of the Service by other users.
b. Navia may also suspend the Services to you if we are investigating suspected misconduct by you. Navia will use commercially reasonable efforts to narrow the scope and duration of any limitation or suspension under this Section as is needed to resolve the issue that prompted such action.
c. We are not liable for any loss caused by action we take.
13. Information Accuracy
a. We attempt to ensure that information on our Website and in our Service is complete, accurate and current. Despite our best efforts, this information may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy, or currency of any informaetion on our Website and in our Service.
b. Furthermore, information on our Website and in our Service may contain typographical errors or omissions. We reserve the right to correct or make changes in such information without notice to you.
14. Proprietary Rights
a. As between you and Navia, Navia and its licensors own all rights in the Service, including the software, design, features, templates, text, graphics, data we create, and everything else we provide, other than your Content (Section 17) and what you own under Section 18. No ownership of the Service passes to you. All rights not expressly given to you are reserved.
15. Intellectual Property Rights
a. Our names, graphics, videos, logos, avatars, page headers, button icons, scripts, and service names are our trademarks or trade dress in the United States and/or other countries (collectively the "Proprietary Marks"), and are owned by Navia or licensed to us. You may not use the Proprietary Marks without our prior written permission.
b. We make no proprietary claim to any third-party names, trademarks or service marks appearing on our Services including, without limitation, those owned by any participating merchants accessible via our Website. Any third-party names, copyrights, trademarks and service marks are property of their respective owners and users may not use them without independently obtaining a right to do so from the owner.
c. The information, content, documentation, guides, descriptions, advice, data, software and any other content viewable on, contained in, or downloadable from our Services (collectively, "Our Content"), including, without limitation, all text, graphics, charts, pictures, photographs, images, videos, audio files, line art, icons and renditions, are copyrighted by Navia, or otherwise licensed to us by Our Content suppliers.
d. We also own a copyright of a collective work in the selection, coordination, arrangement, presentation, display and enhancement of Our Content (the "Collective Work").
e. All software used on, or within our Website or Services is our property, or the property of our software vendors, and is protected by United States and international copyright laws. Viewing, reading, printing, listening to, downloading or otherwise using Our Content and/or the Collective Work does not entitle you to any ownership or intellectual property rights to Our Content, the Collective Work, or the Software.
f. You are solely responsible for any damages resulting from your infringement of our, or any third-parties, intellectual property rights regarding the Trademarks, Our Content, the Collective Work, the Software and/or any other harm incurred by us or our affiliates as a, direct or indirect, result of your copying, distributing, redistributing, transmitting, publishing or using the same for purposes that are contrary to the terms and conditions of this Agreement.
16. Use of Our Content
a. We grant you a limited, revocable, non-sub licensable, non-exclusive, license to access, print, download or otherwise make personal use of Our Content and the Collective Work displayed on our Website for your personal use provided, however, that you shall not delete any proprietary notices or materials with regard to the foregoing.
b. You may not modify Our Content or the Collective Work displayed on our Website or utilize it for any commercial purpose or any other public display, performance, sale, or rental, decompile, reverse engineer, or disassemble Our Content and the Collective Work, or transfer Our Content or the Collective Work to another person or entity.
17. User Content Rights and Related Responsibilities; Your License to Navia
a. User Content" means, without limitation, any data, plans, lists, strategies, images, photos, audio, video, artwork, text, messages, documents, digital files, music, hyperlinks, comments, reviews, feedback, suggestions, or any other content you upload, transmit or otherwise make available to Navia via the Services. You represent and warrant that you own or otherwise control the rights to your User Content and that each and every part thereof, is an original work by you, or you have obtained all rights, licenses, consents and permissions necessary in order to use those parts at any and all times. You further agree to indemnify Navia and its affiliates for all claims arising from or in connection with any claims to any rights in your User Content, or any damages arising from our use of your User Content.
b. By submitting User Content on or through the Service, you grant to Navia, and to each of the Navia users with whom you share your User Content, a perpetual, worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, re-use, broadcast, stream, download, reproduce, transmit, print, publish, display, exhibit, distribute, re-distribute, copy, host, store, cache, archive, index, categorize, edit, alter, modify, adapt, translate, create derivative works based upon, and to publicly perform such User Content without attribution, and without the requirement of any permission from, or payment to, you or to any other person or entity, in any manner including, without limitation, for commercial, publicity, trade, promotional, or advertising purposes, and in any and all media now known or hereafter devised. You retain all rights in your Content, subject to the rights you granted to us, and to our users, in these Terms.
c. In order for us to provide the Service to you, we require that you grant us certain rights with respect to User Content, including the ability to share, transmit, perform, manipulate, process, store and copy User Content. Your acceptance of this Agreement gives us the permission to do so and grants us any such rights necessary to provide the Service to you.
d. You agree that any User Content you submit to our Service in a public area of our Services may be viewed or heard by other users, any person visiting or participating in the Service, and by the public in general.
e. Navia expressly disclaims any liability for the loss or damage to any User Content or any losses or damages you incur as a result of the loss or damage of any User Content. It is your responsibility to back-up any User Content to prevent its loss.
f. You are solely responsible for your User Content, including, without limitation, reviews, comments and feedback, and any damages suffered by Navia resulting there from.
g. Navia may block, remove or return any User Content at any time in our sole discretion for any reason whatsoever, or for no reason at all. We are not responsible for the authenticity, accuracy, completeness, appropriateness, or legality of User Content.
h. User Content is not considered to be confidential. You agree not to submit User Content to a public area of our Services, or to other users of our Services,in which you have any expectation of privacy or confidentiality.
i. You may submit comments or ideas about the Services (“Ideas”). By submitting any Ideas, you agree that your disclosure is gratuitous, unsolicited, and without restriction, and that we are free to use, and disclose, the Ideas on a non-confidential basis or otherwise to anyone without any additional compensation to you.
j. You agree not to upload or post to a publicly accessible part of Service any content that is knowingly false, offensive, inaccurate, incomplete, abusive, obscene, profane, threatening, intimidating, harassing, defamatory, racially or ethnically offensive, invasive of privacy or publicity rights, inclusive of hate speech, violates the rights of any party, gives rise to liability, is politically oriented, contains corrupted data or any other harmful, disruptive, or destructive files or would constitute or encourage a criminal offense.
k. Websites and accounts you point us to. If you give us a website, social media account or other source, you confirm that you own it or are authorized to have us read it, that we may read it for you, and that doing so does not break any agreement or law that applies to you. You are responsible for any claim that arises from reading or using it.
l. Backups and deletion. You are responsible for keeping your own copy of Your Content and anything the Service produces. We are not responsible for any loss, corruption or deletion of content, whether caused by us, a provider, a technical fault, a plan change, or your own action. We may delete Your Content when you delete your account or if your account is closed.
m. We use access controls to keep your content private, and our Privacy Policy explains how we handle personal information. We do not promise that Your Content will never be accessed by anyone else, for example by our staff when needed to run, secure or support the Service, by our providers, or when required by law.
n. You are solely responsible for Your Content and for any loss, damage or claim that comes from it.
18. Content Created by Navia Services; User Responsibility; License; No Guarantee
a. Navia Content" means the plans, posts, emails, images, text and all other output that the Service generates for you using AI. It is created from your inputs by automated systems, and it is a starting point only. Navia provides content creation tools to assist you with your marketing and business activities. The content generated by Navia's Services and tools (“Navia Content”) is based on input provided by the user and is intended to serve as a starting point for the user’s marketing efforts. Users are solely responsible for reviewing, editing, and verifying all content generated through Navia’s Services and tools before publishing, sharing, or otherwise using it for any business or personal purposes. Navia explicitly disclaims any responsibility or liability for the accuracy, compliance, appropriateness, or effectiveness of the generated content. You are solely responsible for reviewing, editing and checking Navia Content for accuracy, legality, originality, suitability and compliance before you publish, send or otherwise use it. We do not review it for you.
b. Legal and Compliance Obligations. By using Navia Services and tools, you agree that it is your sole responsibility to ensure that the content complies with all applicable laws, regulations, industry standards, and users own business requirements. Navia disclaims all legal, financial, reputational, or other consequences or damages resulting from the use of the content generated by the Navia Services or tools.
As between you and Navia, and to the extent the law gives anyone rights in Navia Content, we assign to you whatever rights we have in the Navia Content generated for you, so you may use it in your business. You understand that: (a) the same or similar content may be produced for other users; (b) AI output may not be protected by copyright or other rights, and we do not promise it can be owned or protected; and (c) we make no promise that Navia Content does not infringe anyone's rights. We keep all rights in the Service itself, including any templates, prompts, models and methods used to create the content.
c. License.
i. The user retains all right, title and interest in User Content and data that is provided to Navia in order to produce Navia Content.
ii. Navia retains all right, title and interest in the content created by Navia’s Services and Tools and grants to the user a perpetual, worldwide, non-exclusive, royalty-free license to use, re-use, broadcast, stream, download, reproduce, transmit, print, publish, display, exhibit, distribute, re-distribute, copy, host, store, cache, archive, edit, alter, modify, adapt, translate, create derivative works based upon, and to publicly perform such content.
d. No Guarantee of Accuracy or Suitability. The content generated by Navia's Services and tools is based on AI and algorithms and may not always align with your specific goals or meet industry standards. Navia makes no guarantees regarding the accuracy, reliability, legality, or appropriateness of any generated content. We do not promise that Navia Content will be accurate, complete, original, lawful, appropriate or effective, or that it will achieve any result such as followers, leads, sales, reach or growth. Marketing results depend on many things we do not control, including platforms, algorithms, audiences and the changes you make.
e. No Guarantee of Results. The user acknowledges and agrees that due to the dynamic properties of marketing and the marketing environment in general, including without limitation the internet, as well as the reliance upon public behavioral elements beyond Navia’s control, Navia does not guarantee any specific results. User further agrees that Navia shall not be responsible for a reduction in the results obtained by the user caused by changes made by the user to the Navia Content.
f. Indemnification. You agree to indemnify, defend, and hold harmless Navia and its affiliates from any claims, liabilities, damages, or losses arising from the use of content generated by Navia’s tools, including but not limited to claims of inaccuracy, infringement, or non-compliance.
g. Third Party AI. AI features are provided using outside AI providers. They may change at any time. We send them only the information needed to produce your output.
h. You will defend and pay for any claim, loss or cost (including reasonable legal fees) that arises from your use of Navia Content or Your Content, including claims of inaccuracy, infringement, false advertising, defamation or breach of law.
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19. Interruption of Service
a. Your access and use of our Services may be interrupted from time to time for any of several reasons, including, without limitation, inability to access a network to connect to the internet from your location, the malfunction of your or our equipment, periodic updating, maintenance or repair of our Services or other actions that we, in our sole discretion, may elect to take.
b. You agree that we will not be liable to you or to any third party for any interruption of the Services or any part thereof.
20. Third Party Links and Affiliates; Products, Services, and Content
Our Service may contain features, services and functionalities linking you to, or providing you with, access to third party products, merchandise, services, content, websites, directories, servers, networks, systems, information, databases, applications, software, programs, and the Internet as a whole. In certain instances, we may have an Affiliate relationship with these third parties and receive compensation from the operator of the third party website by virtue of your clicking to, or making a purchase on, that site. Because we have no control over such sites and resources, we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any products, merchandise, services, content, advertising or other materials on, or available from, such websites or resources. When you visit or use a third party’s website you are thereafter subject to, agree to read and consent to the third party’s Terms of Use and Privacy Policy and you release us from any liability.
21. Electronic Communications
a. Although we may choose to communicate with you by regular mail, we may also choose to communicate with you by electronic means including, without limitation, email, telephone, text, SMS or by posting notices on our Services. When you use our Services, you consent to communicating with us electronically.
b. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
22. Third Party Social Networking
Navia may now, or in the future, support sign-on from third-party social networking sites to make it easier for you to sign in or create an account with Navia. If you elect to sign-on through a third-party social networking site, you may use those credentials, which will automatically be linked to your account. Use of third-party platforms to create and access your account is subject to the terms and conditions and privacy policies of such third parties. If you access our Services through a third party social networking site or application including, but not limited to, Facebook, Instagram, LinkedIn or X (formerly Twitter), you agree that you have read the third party social networking site Terms of Service and Privacy Policy, authorize Navia to access and store certain information about you that is made available through that third party social networking site, and further authorize us to collect, store, retain and use, your information in accordance with our Privacy Policy.
23. Security
Violating the security of our Services is prohibited and may result in criminal and civil liability. Navia may investigate incidents involving such violations and may involve and cooperate with law enforcement if a criminal violation is suspected. Security violations include, without limitation, unauthorized access to, or use of, data or systems including any attempt to probe, scan, or test the vulnerability of the Service or to breach security or authentication measures, unauthorized monitoring of data or traffic and interference with service to any user, host, or network.
24. Privacy and Your Personal Information
For information about the Navia data protection practices and privacy policies, please read our Privacy Policy here. This policy explains how we treat your personal information, and protect your privacy when you use the Services. You agree to the use of your data in accordance with Navia Privacy Policy.
25. Copyright and Intellectual Property Policy
We respect the intellectual property rights of others. We reserve the right to remove any User Content on the Services which allegedly infringe upon another person's copyright, trademark or other intellectual property right, and/or terminate, discontinue, suspend and/or restrict the account or ability to visit and/or use the Services or remove, edit, or disable any User Content on the Services which allegedly infringe upon another person's intellectual property rights. We provide this policy pursuant to Section 512 of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act ("DMCA").
26. Disclaimers; No Warranties
A valid complaint under the DMCA must provide the following information in writing:
a. An electronic or physical signature of a person authorized to act on behalf of the copyright owner.
b. Identification of the copyrighted work that you claim has been infringed.
c. Identification of the material that is claimed to be infringing and where it is located on the Service.
d. Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, email address.
e. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law.
f. A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
Federal law provides that if you knowingly misrepresent that online material is infringing, you may be subject to criminal prosecution for perjury and civil penalties, including monetary damages, court costs, and attorneys' fees. The above information must be submitted to the Copyright Agent at: support@thenavia.com.
Counter-Notice
If you receive notification that your User Content has been removed from the Services, you have an opportunity to appeal this removal if you believe that your User Content was removed in error. If you believe that the removed User Content does not violate any third-party rights, or you have authorization from the rights-holder or the rights-holder’s authorized agent to use the material in question, you may appeal the removal by sending an email notice to the Copyright Agent at: support@thenavia.com with the following information:
a. Your physical or electronic signature.
b. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled.
c. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
Your name, address, and telephone number, and a signed statement that you consent to the jurisdiction of state and federal courts in the state of Wyoming, and that you will accept service of process from the party who made the initial infringement claim (or their authorized agent) if they choose to pursue legal action.
a. YOU EXPRESSLY AGREE THAT YOUR USE OF THE NAVIA SERVICE IS AT YOUR SOLE RISK, AND YOU ASSUME ALL SUCH RISK. ALL SERVICES, SOFTWARE AND PRODUCTS AVAILABLE FROM NAVIA ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, NAVIA AND ITS PARENTS, SUBSIDIARIES, PARTNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, (COLLECTIVELY, THE “NAVIA PARTIES”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
b. NAVIA DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE THROUGH OUR SERVICE IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. THE RELIANCE ON ANY INFORMATION PROVIDED THROUGH THE SERVICE IS SOLELY AT YOUR OWN RISK.
c. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (I) THE SERVICES OR PRODUCTS WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE QUALITY OF ANY SERVICES, INFORMATION OR PRODUCTS OBTAINED BY YOU FROM OR THOUGH US WILL MEET YOUR EXPECTATIONS.
d. THE SERVICES CAN INCLUDE TECHNICAL OR OTHER FAULTS, INACCURACIES OR TYPOGRAPHICAL ERRORS. FURTHERMORE, THE INFORMATION OR SERVICES ON THIS SITE MAY BE OUT OF DATE. WE MAY MAKE CHANGES TO THE SERVICES, INFORMATION OR PRODUCTS ON THIS SITE, INCLUDING THE DESCRIPTIONS AND PRICES OF ANY PROMOTIONAL OFFERS, SERVICES OR OTHER PRODUCTS LISTED HEREIN AT ANY TIME WITHOUT NOTICE, HOWEVER WE HAVE NO OBLIGATION TO DO SO.THE
e. NAVIA PARTIES DO NOT WARRANT THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY PRODUCT DESCRIPTION OR OTHER CONTENT OFFERED AS PART OF THE SERVICES, ARE ACCURATE, RELIABLE, CURRENT OR COMPLETE.
f. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. IF YOU DOWNLOAD ANY CONTENT FROM THE SERVICE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PHONE, DIGITAL DEVICE OR COMPUTER, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT THROUGH THE SERVICE.
g. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SERVICE OR ANY FEATURE OR PART THEREOF AT ANY TIME.
h. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME PARTS OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
27. No Guarantees
a. NO GUARANTEE OF ACCURACY OR SUITABILITY. THE CONTENT GENERATED BY NAVIA'S SERVICES AND TOOLS IS BASED ON ALGORITHMS AND MAY NOT ALWAYS ALIGN WITH YOUR SPECIFIC GOALS OR MEET INDUSTRY STANDARDS. NAVIA MAKES NO GUARANTEES REGARDING THE ACCURACY, RELIABILITY, LEGALITY, OR APPROPRIATENESS OF ANY GENERATED CONTENT.
b. NO GUARANTEE OF RESULTS. THE USER ACKNOWLEDGES AND AGREES THAT DUE TO THE DYNAMIC PROPERTIES OF MARKETING AND THE MARKETING ENVIRONMENT IN GENERAL, INCLUDING WITHOUT LIMITATION THE INTERNET, AS WELL AS THE RELIANCE UPON PUBLIC BEHAVIORAL ELEMENTS BEYOND NAVIA’S CONTROL, NAVIA DOES NOT GUARANTEE ANY SPECIFIC RESULTS. USER FURTHER AGREES THAT NAVIA SHALL NOT BE RESPONSIBLE FOR A REDUCTION IN THE RESULTS OBTAINED BY THE USER CAUSED BY CHANGES MADE BY THE USER TO THE NAVIA CONTENT.
28. Limitation of Liability
a. YOUR USE OF THE NAVIA SERVICE IS AT YOUR SOLE RISK AND IN NO EVENT SHALL WE BE RESPONSIBLE TO, OR LIABLE TO YOU, OR ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY DAMAGES INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES THAT INCLUDE, BUT ARE NOT LIMITED TO, DAMAGES FOR ANY PERSONAL INJURY TO YOU OR OTHERS, OR LOSS OF PROFIT, REVENUE OR BUSINESS, AS A DIRECT OR INDIRECT RESULT OF: (I) YOUR ACCESS AND USE OF OUR SERVICES AND PRODUCTS; (II) YOUR BREACH OR VIOLATION OF THE TERMS AND CONDITIONS OF THIS AGREEMENT; (III) YOUR DELAY IN ACCESSING OR INABILITY TO ACCESS OR USE OUR SERVICES FOR ANY REASON; (IV) YOUR DOWNLOADING OF ANY OF OUR CONTENT OR THE COLLECTIVE WORK FOR YOUR USE; OR (V) YOUR RELIANCE UPON OR USE OF OUR CONTENT OR THE COLLECTIVE WORK, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE AND/OR OUR SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
b. THIS LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS, INCLUDING PROMOTIONAL OFFERS, PURCHASED IN, RECEIVED THROUGH OR ADVERTISED IN OUR SERVICES, OR RECEIVED THROUGH ANY LINKS PROVIDED IN OUR SERVICES.
c. WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL WE BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS OR NON-PERFORMANCE OF THIRD PARTIES.
d. OUR LIABILITY AND THE LIABILITY OF OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, SHAREHOLDERS, REPRESENTATIVES, AND AGENTS ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE LESSER OF EITHER THE AMOUNTS ACTUALLY PAID BY USER IN THE PURCHASE OR TRANSACTION GIVING RISE TO SUCH CLAIM OR $100.
e. YOU AND WE AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO OUR SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
f. CERTAIN STATE OR JURISDICTIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
29. Indemnity
As between Navia and you, Navia, or its licensors, own and reserve all right, title and interest in, and to, the Service and all hardware, software and other items used to provide the Service, other than the rights explicitly granted to you to use the Service in accordance with these Terms. No title to, or ownership of, any proprietary rights related to the Service or software is transferred to you pursuant to these Terms. All rights not explicitly granted to you are reserved by Navia.
a. You agree that you will be personally responsible for your use of the Service and you further agree to defend, indemnify and hold harmless Navia and its officers, directors, employees, consultants, affiliates, subsidiaries and agents from and against any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys’ and accounting fees and costs, arising out of or in any way connected with (i) your access to, use of, or alleged use of the Service; (ii) your violation of these Terms of Use or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your infringement upon the property rights, intellectual property rights (copyrights and trademarks) or other rights of others; (iv) your violation of any third party right, including without limitation publicity, confidentiality, or privacy right; (v) any death, or serious physical or serious emotional harm, to you or any third party resulting from your use of the Services.
b. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.
30. Release
a. IN EXCHANGE FOR YOUR RIGHT TO USE THE SERVICES, YOU RELEASE, TO THE MAXIMUM EXTENT ALLOWED BY LAW, NAVIA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS FROM CLAIMS, DEMANDS AND DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, INCLUDING, WITHOUT LIMITATION, ANY DEATH OR SERIOUS EMOTIONAL OR SERIOUS PHYSICAL HARM, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR USE OF OUR WEBSITE AND SERVICES, AND ANY PRODUCTS OR MERCHANDISE RECEIVED OR PURCHASED THROUGH THE USE OF OUR SERVICE.
b. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
31. Governing Law
This Agreement, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflicts of laws principles. The parties hereby consent to the exclusive jurisdiction and venue in the state and federal courts in the State of Wyoming.
32. Our Remedies
a. You acknowledge that we may be irreparably damaged if this Agreement is not specifically enforced, and damages at law would be an inadequate remedy. Therefore, in the event of a breach or threatened breach of any provision of this Agreement by you, we shall be entitled, in addition to all rights and remedies, to an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or to a decree for specific performance of the provisions of this Agreement.
b. For purposes of this Section, you agree that any action or proceeding with regard to such injunction restraining such breach or threatened breach shall be brought in the state courts of record or a United States District Court for the State of Wyoming. You consent to the jurisdiction of such court and waive any objection to the venue of any such action or proceeding in such court.
33. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. THIS SECTION CONTAINS AN AGREEMENT TO ARBITRATE, WHICH WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION. THIS SECTION ALSO CONTAINS AN AGREEMENT THAT YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.
You and Navia agree that any claim or dispute at law or equity that has arisen, or may arise, between you and Navia (including any claim or dispute between you and a third-party agent of Navia) that relates in any way to or arises out of this or previous versions of this Agreement, your use of or access to the Services, the actions of Navia or its agents, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Dispute Resolution Section.
a. Applicable Law. You agree that, except to the extent inconsistent with or preempted by federal law, the laws of the State of Wyoming, without regard to principles of conflict of laws, will govern this Agreement and any claim or dispute that has arisen or may arise between you and Navia, except as otherwise stated in this Agreement.
b. Agreement to Arbitrate. This Dispute Resolution by Binding Arbitration section is referred to in these Terms as the "Arbitration Agreement." You agree that any and all disputes or claims that have arisen or may arise between you and Navia, whether arising out of or relating to these Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. You agree that, by entering into these Terms, you and Navia are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. If you reside in the U.S., the Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
c. PROHIBITION OF CLASS AND REPRESENTATIVE ACTIONS AND NON-INDIVIDUALIZED RELIEF.YOU AND NAVIA AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND NAVIA AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S).
d. Pre-Arbitration Dispute Resolution. We at Navia believe that most customer concerns can be resolved quickly and to the customer's satisfaction by emailing customer support at support@thenavia.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute ("Notice"). The Notice to Navia should be sent to the address provided in the Contact Us section at the end of these Terms of Service ("Notice Address"). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Navia and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Navia may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Navia or you shall not be disclosed to the arbitrator during the arbitration proceeding.
e. Arbitration Procedures. Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's ("AAA") rules and procedures, including the AAA's Supplementary Procedures for Consumer-Related Disputes (collectively, the "AAA Rules"), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope and enforceability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. Unless Navia and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for USD $10,000 or less, Navia agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds USD $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Payment of all filing, administration, and arbitrator fees (collectively, the "Arbitration Fees") will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. Any payment of attorneys' fees will be governed by the AAA Rules.
f. Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.
g. Severability. If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of the subsection above titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void. The remainder of the Terms of Service will continue to apply.
h. Judicial Forum for Legal Disputes. Unless you and we agree otherwise, in the event that the Arbitration Agreement above is found not to apply to you or to a particular claim or dispute as a result of a decision by the arbitrator or a court order, you agree that any claim or dispute that has arisen or may arise between you and us must be resolved exclusively by a state or federal court located in the State of Wyoming. You and we agree to submit to the personal jurisdiction of the courts located within the State of Wyoming for the purpose of litigating all such claims or disputes. You also agree that: (i) our Services shall be deemed solely based in the State of Wyoming; and (ii) our Services shall be deemed passive Services that do not give rise to personal jurisdiction over us and our assigns, either specific or general, in jurisdictions other than the State of Wyoming.
34. Law Enforcement
a. Navia is committed to cooperating with law enforcement while respecting each individual’s right to privacy. If Navia receives a request for user account information from a government agency investigating criminal activity, we will review the request to be certain that it satisfies all legal requirements before releasing information to the requesting agency.
b. Furthermore, under 18 U.S.C. §§ 2702(b)(8) and 2702(c)(4) (Voluntary Disclosure Of Customer Communications or Records), Navia may disclose user account information to law enforcement, without a subpoena, court order, or search warrant, in response to a valid emergency when we believe that doing so is necessary to prevent death or serious physical harm to someone. Navia will not release more information than it prudently believes is necessary to prevent harm in an emergency situation.
35. Statutory Rights; Notice To California Residents
If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing, currently at: 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone, currently at (800) 952-5210 in order to resolve a complaint regarding our Website.
36. Confidentiality
Confidential information (“Confidential Information”) means information belonging to or in the possession or control of a party (the “Disclosing Party”), which is of a confidential, proprietary, or trade secret nature, and that is not readily available to the general public. Confidential Information will remain the property of Disclosing Party. The party receiving the Confidential Information (the “Receiving Party”) will preserve and protect all Disclosing Party’s Confidential Information and will not disclose the existence, source, or content of Confidential Information, except to its employees or subcontractors with a need to know and under obligation of confidentiality at least as stringent as those under this Agreement. Receiving Party will not use any of Disclosing Party’s Confidential Information except in relation to the Receiving Party’s Services, and then only to the extent necessary for the Receiving Party's internal business purposes.
37. Amendments to this Agreement
We reserve the right to update, amend and/or change this Agreement at any time in our sole discretion and without notice. Updates to this Agreement will be posted here. Amendments will take effect immediately upon us posting the updated Agreement on our Services. You are encouraged to revisit this Agreement from time to time in order to review any changes that have been made. The date on which this Agreement was last updated will be noted immediately below this Agreement. Your continued access and use of our Services following the posting of any such changes shall automatically be deemed your acceptance of all changes.
38. Severability
If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.
39. No Waiver
Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
40. Term and Termination
This Agreement is effective beginning when you a) first accept the Terms by clicking “accept” or “agree” to this Agreement or you first access or use our Services; or b) register and purchase a Subscription Plan. This Agreement will terminate upon your request to cancel your registered Navia account, or request to cancel your Subscription Plan. Navia may, at its sole discretion, terminate this Agreement, or suspend or terminate your access to our Services, at any time for any reason or no reason, with or without notice. Upon termination of this Agreement, by you or Navia, your license rights will terminate and you must immediately cease all use of the Website and Services.
41. Entire Understanding
This Agreement and the Privacy Policy represent the entire understanding and agreement between you and us regarding the subject matter of the same, and supersede all other previous agreements, understandings and/or representations regarding the same.
Contact Us:
If you have to provide us with any Notice, or have any questions, comments, concerns or feedback regarding this Agreement or our Services, please contact us at support@thenavia.com or mail us here:
Navia
30 N Gould St.
Sheridan, 82801, Wyoming
Last updated: February 17, 2025
